General Terms and Conditions of Use

The following terms and conditions (hereinafter referred to as the “Agreement”) are a contract between Okai Marketplace Co., Ltd. and other affiliated companies (hereinafter referred to as “Okai”) as the provider of various websites and applications on behalf of Okai and users or members of Okai (hereinafter referred to as “Users”) as service users. Please read this Agreement carefully and completely.

This Agreement governs and sets forth the guidelines for the User's use of the Services on Okai's Website and various applications, which are subject to the policies and discretion of Okai alone.

• The use of Okai website or application services is subject to the condition that the user agrees to accept the terms and conditions of this agreement without any changes or exceptions that are different from those set out in this agreement. The user is not considered to be authorized (directly or indirectly) to use or provide services on Okai website or application unless the user has expressed his intention to accept all terms and conditions specified in this agreement before starting to use or provide services. If the user does not accept these terms and conditions, please do not enter or use or provide services on Okai website or application.
• The user's access, use or service, download the Okai application from any app store, post an announcement, chat, communicate with buyers or sellers, apply for membership, click on any menu command, or click to go to the next page on the website or Okai application is considered an acceptance equivalent to the user's electronic signature, which is an expression of the user's intention to thoroughly understand and agree to comply with all terms and conditions specified in this agreement and all regulations according to Okai's policies in all respects. Such expression of intention creates a legally binding, complete and irrevocable obligation.
• All Okai website and application platforms, all intellectual property rights related to the platforms, member accounts, information, content and various services on the Okai website and application are the sole property of Okai. Users are only granted a limited, non-exclusive, revocable right. Intellectual property rights related to the content of information posted by users belong to users or their respective licensors.

The foregoing shall also apply to the case where the User is acting on behalf of or for the purposes of an employer, business entity, or store (whether legally registered or not). In this case, the User represents and warrants that he/she has the legal authority to enter into a contract or form a binding relationship between the employer, business entity, or store and this Agreement. Any action and expression of intention to agree to comply with the terms and conditions of this Agreement and Okai's policies by such User shall be deemed to be an authorization to act on behalf of such business entity or store. Such agreement shall be legally valid and irrevocable.

The terms and conditions of this Agreement may be changed or added at a later time as Okai deems appropriate without prior notice or notification to the User. Any changes or additions to the Terms and Conditions shall be deemed to be a part of this Agreement and shall be effective immediately, which shall be announced in an appropriate location on the Okai website and/or application. The User is responsible for checking for any amendments, additions, improvements and changes to the policies, rules, terms, conditions and restrictions by themselves. The User's continued use or service of the Okai website and/or application shall be deemed to be the User's complete agreement to comply with the changed or added Terms and Conditions.

The scope of use of Okai's website and application services, whether in part or in whole, is determined and limited to the area of ​​use and service only within Thailand. The user is responsible for providing hardware (computer, mobile phone, communication device) and software (operating system) that can access and be compatible with Okai's website and application and the ability to connect to the Internet. The user is personally responsible for all costs (if any).

1. Rules of use and membership

1.1 “User” means any natural person or juristic person or business organization, whether or not legally registered. Each such natural person, juristic person or business organization can apply (register) for membership and hold only 1 (one) Okai membership account. The user confirms and warrants that he/she has the capacity to perform legal acts and has the authority to be bound by this Agreement. 1.2 For minors (who are under 20 years old), consent from their parents or legal guardians must be obtained before starting to use or apply (register) for membership on the Okai website and/or application, regardless of whether such use is conducive to a reasonable living and is appropriate for the minor’s status. Okai considers that when a minor starts to use the Okai website and/or application, it is considered that such minor has received consent from his/her parents or legal guardians. In this case, between Okai and the minor or the minor’s parents or legal guardians, the minor shall be solely responsible. Okai is not responsible for any rights, liabilities or claims resulting from the use or actions of a minor on the website. 1.3 Okai reserves the right to set conditions and limit the scope of the ability to apply for membership and use the website and/or Okai application only for users and use within Thailand. Okai does not permit the use of the website and/or Okai application in other areas outside of Thailand, which is considered an infringement on Okai.

1.4 Okai is a registered trade name and is protected by the exclusive legal rights of Okai Marketplace Co., Ltd. Users are prohibited from using or specifying the name Okai in their member names or aliases, or information in the announcement, which may create a misunderstanding to others that Okai is involved directly or indirectly. 1.5 In applying for membership or using anything on the Okai website and/or application, users must provide information, details, including user contact information, that are correct, complete, true and up-to-date, and belong to them only, within the area provided by Okai. If there are any changes to such information, details, the user is required to correct and update their member account or other methods to be correct, complete, true and up-to-date at all times. Any liability or damage (if any) in this section will be the sole responsibility of the user. Okai's member account registration process may use third-party verification technology, including information provided by third-party social media sites, in an attempt to verify User's eligibility. 1.6 Throughout the period of Okai membership or use of the Okai Website and/or Application, User agrees not to perform any acts that are against the law, morality and the terms and conditions of Okai's policies, including not to perform any acts that are considered to be infringing on any rights of Okai or any other person, or that may cause damage to Okai or any other person. 1.7 Okai member accounts under this Agreement are the sole property of Okai. Users are only allowed to hold member accounts in their own name. Member accounts cannot be jointly held, transferred, exchanged or changed to other persons. Okai prohibits users from selling, renting, lending, permitting the use of or granting rights to their Okai member accounts to other persons for any reason whatsoever. 1.8 In addition to what is provided in this Agreement, users have other duties and responsibilities under applicable laws related to the announcement, publication, advertising of products or services on the Okai website and/or application to Okai and other persons. The resolution of disputes and disputes under this Agreement is at Okai's sole discretion and decision. Okai does not accept the code of conduct applicable to the services related to this Agreement. 1.9 Users are responsible for protecting the privacy or confidentiality of usernames and passwords. If they know or suspect that another person has accessed their member account or has learned of their username or password without permission, they must immediately notify or contact cs@Okai.com. 1.10 As between Okai and users or third parties, Okai has no responsibility under the law and this Agreement to users or third parties. For any damage, infringement or loss in any form resulting from or related to the use of any service, alteration, modification or transmission of information, any legal acts or transactions that occur between users or third parties on the website and/or application of Okai. 1.11 The user is aware that using or publishing any information or details of others without authority, without permission, or not complying with the principles of the law regarding the announcement of products or services on the website and/or application is considered an offense under the relevant law and a violation of this agreement. Although Okai has no obligation and responsibility to verify the accuracy of the regulations and laws regarding the user's announcement, the ownership rights, or the currency of the information and details about the user and the products or services posted on the website and application of Okai, in this case, the user is solely personally liable under the law, confirming that Okai is not involved in the user's wrongdoing and agrees to be responsible for Okai for any losses, damages, and other expenses, whether in whole or in part, that Okai may claim.

1.12 Okai reserves the right to request additional documents from members and/or ask members to verify their identities in order for any use of the Okai website and/or application to comply with various terms and conditions in accordance with Okai's policies.

1.13 Okai reserves the right to use its sole discretion to block login or delete the user's member account at any time for any reason without prior notice and is considered an absolute right. The user agrees not to claim any damages from Okai. 1.14 Okai reserves the right to transfer the Okai website and Okai application or any type of Okai service, including the rights and duties of Okai, the user's account and information, whether in whole or in part, to affiliated companies or external parties without prior notice or permission from the user.

2. Announcement

Users must strictly comply with the following policies regarding posting advertisements:

2.1 The announcement of selling a product or service must be 1 item/type per 1 announcement and 1 type of product category only. Posting the same type of product that has already been announced is not permitted more than 1 announcement. 2.2 Use of services on the Okai website and application may incur fees or other special service charges for posting product or service announcements according to the conditions and other details determined by Okai. By choosing to use or use such services, the user agrees to pay the fees or service charges as determined by Okai*, which may change from time to time.

*Note: Okai's fee rates or service fees will be determined by the number of Okai Credits according to Okai's policy alone.

2.3 Users who make offers or announcements for the sale of products or services must not use information that is false, fraudulent, ambiguous, creates or may cause damage to other persons in the announcement of the sale of their products or services.

General prohibitions

• Do not advertise more than one product or service (type/category), excluding freebies, in one advertisement.
• Do not repeat the announcement of products or services that have already been announced in a category in the same or other categories.
• Do not use multiple user accounts to advertise the same type or category of products or services.
• Users are prohibited from posting products and services of the type “Absolutely Prohibited” in any case without any conditions (details are shown in Table (1) below).
• Users are prohibited from posting products and services of the category “Conditional Products and Services” (some categories) which have specific rules and regulations without thoroughly understanding the contents before posting the announcement (details are shown in Table (2) below).

In order for users' product or service announcements to be attractive, interesting, and in accordance with Okai's policies, the information and images that appear in the announcement must be as follows:

3. The content of the announcement

• Users shall provide or use information about their company or job listings only, or are legally permitted to use such information. Such information shall be true and complete in accordance with applicable laws.
• Users grant Okai a perpetual, unlimited, royalty-free, sub-licensable right to use your Content in connection with the use of Okai's services to the extent permitted by law. You waive any and all rights to claim in any way whatsoever against Okai, including its personnel, affiliates and assigns, for any and all use of your Content, and Okai shall not be liable to any third party.

Information about products or services

• Do not use ambiguous text.
• In the case of job listings that come with free gifts, users must provide complete and detailed information.

Picture

• Images for company must be clear and appropriate, directly showing the features or characteristics of the company. The description and label of the company must be in accordance with relevant laws. Do not use images or information of others without proper legal permission.

Contact information

• Users must provide their contact information that is correct, true, and current within the area provided by Okai only.

Responsibility

• Users are responsible for and confirm that all information, images and details about products or services (including but not limited to images, photos, fonts, any text) used in posting advertisements on the Okai website and application are true and that they are the owners who have complete ownership and other rights and are protected by law or that they have received legal permission to use them. Okai
• Users are prohibited from using or publishing information, images, and details obtained from reproduction, re-creation, modification, or copying, whether in part or in whole, without permission from the owner, other sources, or other websites that are not the user's own website. The user is solely responsible in the event of a claim for damages related to information, images, and details about products or services by another person with higher rights than the user.
• Users acknowledge that the information, images and details used in postings on Okai's website and application are not confidential and are available for public viewing. Therefore, Okai is not bound by any third party's privacy practices or content and is not responsible for any loss or damage to any third party.
• If Okai finds or has reason to believe that a user violates any of the rules or regulations mentioned above, Okai reserves the right to delete the announcement, suspend the display of the announcement, or edit or change the announcement, including blocking the login and suspending the user's member account, which is the sole right and discretion of Okai without prior notice to the user. In addition, Okai has no obligation or responsibility for the results or for any person from this action.
• The display, use or dissemination of false, exaggerated, fraudulent or infringing information or reputation of others by the user who owns the announcement is considered the action and sole responsibility of that user under the relevant laws. The user agrees that Okai is not involved in such actions or must be jointly responsible.

4. Reservations regarding computer systems and information

4.1 Okai's website and application, including Okai's computer database and various computer systems related to Okai, are systems with specific access prevention measures and such measures are for the security and safety of such systems, which are protected by the Computer Crime Act.

4.2 No person shall access Okai's website and application, including Okai's computer database and various computer systems related to Okai illegally, or suspend/slow down/obstruct the operation of such systems, or intercept/damage/destroy/edit/change/add computer data or transmit computer data by concealing or falsifying the source, or input fake/false/illegal/obscene data into Okai's computer database and various computer systems related to Okai, or disclose Okai's system protection measures.

4.3 No person shall perform any action that interacts or interoperates with Okai's computer database and various computer systems, such as downloading, uploading, posting, setting status, sending emails, searching through methods not provided by Okai or without permission from Okai.

4.4 No one shall use Robots, Phishing, Spiders, Scripts, Scrapers, Crawlers, Spamming or perform any similar actions in any manner, which is an illegal and undesirable action against Okai's computer database and related computer systems.

4.5 No person, without receiving written permission from Okai, shall collect, record, compile, reproduce, modify, forward, use or have for any purpose any content, information, announcement information, product and service information, user information, user contact information, whether in part or in whole, that appears or is displayed on the Okai website and application, including the computer database and other computer systems related to Okai.

4.6 Violation of the prohibitions under Clauses 3.2 to 3.5 above shall be considered a criminal offense under the Computer Crime Act and shall be considered a violation of Okai. Okai reserves the right to use its sole discretion to immediately stop your actions without prior notice and to take legal action against you without exception. You shall be liable to pay damages to Okai at a daily damage rate, which is reasonably assessed, of not less than 500 baht per announcement or 500 baht per user account or 50 baht per data retrieved from the server or at a rate of 500,000 baht per day, whichever is greater, without being considered punitive damages and without prejudice to other claims that Okai may have, including claims for losses, damages, and other expenses.

5. Disclaimer of Intellectual Property Rights

5.1 Okai by Okai Marketplace Co., Ltd. and its affiliates are the sole owners or owners as detailed below:

• All texts, images, animations, sounds, data content and any components that appear on Okai's website and application, including software and computer programs in Okai's system, are the copyrighted work of Okai.

• Rights in trademarks, service marks, names, trade names, patents, know-how, domain names, or other similar rights, which are considered works protected by intellectual property laws and other relevant laws, are considered the legal intellectual property of Okai alone.

5.2 No one shall reproduce, copy, imitate, modify, forge, publish, sell, rent, possess, retrieve information, record, transmit or perform any action related to the rights and intellectual property of Okai unlawfully or without official permission from Okai or by causing damage to Okai, which is a criminal offense punishable under the Intellectual Property Act and other relevant laws. It is also an act of violation against Okai, which Okai reserves the right to immediately stop such action and will take legal action against the violator without exception.

5.3 Okai is the owner of all copies of the Application and Content even after the Application and Content have been installed on a mobile phone or other similar device, where the User is only granted the right to use or service on Okai's Application.

5.4 The User grants Okai a non-exclusive, permanent, irrevocable, royalty-free right and license, including the worldwide right and license to use, reproduce, modify, create derivative works from, transfer, sublicense, and distribute in whole or in part, the content of the announcement and the User's information related to Okai's services, in any form, method, or technology, whether now known or created hereafter. In addition to the rights specifically granted herein, the User agrees to waive any moral or equitable rights under applicable laws.

5.5 The person who violates Okai is liable to pay damages to Okai at a daily damage rate, which is reasonably assessed to be not less than 500 baht per announcement or 500 baht per user account or 50 baht per data request from the server or at a rate of 500,000 baht per day, whichever amount is greater, without being considered punitive damages and without precluding other claims that Okai has, including claims for losses, damages, and other expenses.

5.6 If you are the owner of intellectual property rights over any product or service posted on Okai’s website and application or are the legal representative of such person and you believe that your intellectual property rights have been infringed, you may send a letter to cs@Okai.com to notify the facts, specifying the relevant product or service announcements, and attach evidence of your claim, to Okai for investigation. Okai may cooperate in removing the product or service announcements from the system as initially reported, which is an act of good faith to protect the rights of the relevant parties. However, Okai does not guarantee the results of the action and has no liability or obligation in such action. Disputes and liabilities are between the claimants and users only.

6. Rights regarding trading transactions

6.1 Okai 's operation is to manage the internet platform by allocating an online space as a center for direct communication between users via the Okai website and/or application for listing of job listings, where employers can announce their available job listings, and candidates can choose to view the job listings that have been announced, and which will allow candidates and employers to contact, negotiate and make transactions between the contracting parties independently without any interference from middlemen and Okai. Therefore, Okai is not involved in any legal or practical way with any user in any transactions between the relevant users, announcement or offer about any job listings or verifying the accuracy of any information, communication, negotiation, purchase and sale, sales contract, or distribution or service provision between users, and is not involved in any financial transactions, payments, debt repayments, inspection and delivery of goods between such users.

6.2 Relationship between Okai and Users: Okai has no legal relationship with Users, whether as an agent, broker, partner, employer, employee, or any other form, apart from use of Okai 's website and application. Furthermore, Okai does not recommend, invite, or direct any Users to enter into any transactions, legal acts, or contracts. Furthermore, Okai does not have or receive any other share or benefit from the sale of products or services, the posting of announcements, negotiations, communication, or sales transactions between Users, or the making of any contractual offers from any Users.

6.3 Information and details about products and services displayed or appearing in announcements on the Okai website and application are prepared by each user who is the sole owner of the products, services and announcements. Therefore, Okai does not guarantee, does not warrant, and has no responsibility or obligation to any user and any third party, whether it is related to negotiations, transactions, delivery, debt payment, including products and services, announcements, quality, quantity, price, and duration, which the user must be responsible for all damages that occur between the user and the user agrees not to demand that Okai be responsible, jointly responsible or have any legal obligations or under this agreement for any loss or damage that occurs to the user or to any related third party in any case.

6.4 For safety reasons, Okai will use its best efforts to organize a system that meets international standards for online shopping space management businesses. Such organization of the system, including providing information and assistance to users, is not an obligation that will cause Okai to be jointly liable or responsible for any person. However, all users should exercise discretion and caution regarding product and service announcements on the Okai website and application. For example, the accuracy or truthfulness of information or details posted in the announcement, negotiations and communication between users before deciding to buy or sell or conduct any transactions.

7. Disclaimer regarding content

7.1 Information, details or content related to products or services announced on Okai's website and application, such as announcement content, content in the public relations area, are prepared by users or external parties who are the owners of such information directly. Okai only collects such information, details or content to organize, manage and display such content on Okai's website and application, which is a central area for communication between users only. Therefore, Okai cannot know the accuracy, facts, details and sources of all content. In addition, Okai has no legal relationship with users as an agent, broker, partner, employer or employee. Therefore, Okai does not guarantee that the content of information appearing on Okai's website and application is complete, correct, free from defects, damage or any specific benefits. If such content is inappropriate in any way or causes damage to any person, it will not create any claim, liability or legal obligation to Okai.

7.2 In case of necessary and appropriate reasons, whether notified by other persons or government officials or employees, or in case Okai finds or has reasonable suspicion that the user has sent or entered any content, images, motion pictures, text, or information that is against the law or morality, is a threat to security, is dangerous, is confidential, is fake or false information, is information that violates the rights of other persons or the law, or may cause damage to Okai or other persons, or is inappropriate content in any way that is displayed, published, or appears in the chat menu or on the Okai website and application, Okai reserves the right to delete or suspend any content in the user's announcement or member account immediately without prior notice, which is the sole right and discretion of Okai, and Okai has no obligation or responsibility for the results or for any person in such actions.

7.3 By submitting or inputting the content of the announcements displayed or appearing on Okai's website and application, the user agrees to grant Okai the non-exclusive, permanent, and irrevocable intellectual property rights in such content, free of any royalties and liabilities, to manage and publish to the public and perform various actions related to such content, including the ability to use it worldwide and grant the right to collect, store, reproduce, edit, modify, create derivative works from, transfer, sublicense, give and distribute in part or in whole, to assist users, improve Okai's services, maintain security, cooperate with government officials as notified in writing, or to protect such content as appropriate as the owner or recipient of intellectual property rights, including being granted the right to take legal action against infringers of intellectual property rights to the fullest extent.

7.4 The content of announcements on Okai's website and application is provided as is and as available. Okai has no involvement or obligations and responsibilities to any users or third parties. The user confirms that the user agrees to be solely responsible for the content of the announcement and the possible impact on other persons. Any use or legal action related to the announcement of products or services on Okai's website and application, whether through Okai's website and application or not, may involve risks, which is the responsibility and duty of all users who should exercise careful judgment regarding the information, details or content of the announcement before deciding to take any action for the safety of property and personal rights.

8. Terms and conditions for using the chat menu

When the user uses or accesses the chat menu, the user agrees to strictly comply with the following terms and conditions of use of the chat menu.

8.1. Access to the Chat Menu and Chat Menu User Accounts

8.1.1 Okai reserves the right to limit the ability to use the chat menu to only users with Okai member accounts. Once a user has registered a user account with Okai, the user will be able to use the chat menu automatically.

8.1.2 Okai considers that when users access or use the chat menu, users accept and agree to comply with the terms and conditions of use of this chat menu in all respects, without exception and without revocation.

8.1.3 The User shall maintain the User's Member Account and prevent any unauthorized access or use, including his/her Chat Menu. The User agrees and warrants that any action or conversation that occurs in the Chat Menu in the User's Member Account is considered an action or conduct by the User holding such Member Account without any objection.

8.1.4 The User agrees to grant Okai a non-exclusive, permanent, irrevocable, royalty-free, and non-transferable intellectual property right to the content of the User account, free of any charges or obligations, to access and inspect the User’s member account and chat menu at any time without prior notice, including the right to collect, store, reproduce, edit, modify, create derivative works from, transfer, sub-license, give and distribute in part or in whole, which is within the scope necessary to assist the User, including providing the service, and for maintenance, efficiency improvement, security and compliance with the law, which may be done by Okai or a person authorized to act on its behalf.

8.1.5 Okai reserves the sole right to amend, improve or add to the terms and conditions of the use of the chat menu at a later time, which may be announced in the area on the Okai website and application. The user is responsible for checking the currentness of the terms and conditions of the use of the chat menu that have been changed. Therefore, if the user continues to access or use the chat menu, the user accepts and agrees to comply with the terms and conditions of the use of the chat menu in all respects, without exception and without revocation.

8.2. User Content and Information

8.2.1 “Information” and “Content”, in addition to the definitions under applicable laws, shall mean text, images, videos, profile information, icons, etc., that the User sends to Okai or that the User allows other Okai Users to view via the chat menu.

8.2.2 The User guarantees that his/her information and content do not infringe on the rights of others, including copyright, patent, trademark rights, intellectual property rights, trade secrets, rights to human dignity and honor, portrait rights, privacy rights, reputation rights, and other rights, including not violating the law and this Agreement, and not violating social order and public morality.

8.2.3 Users are prohibited from providing or using messages to impersonate another person in order to prevent other users from misunderstanding that such information comes directly from another person. In the event that there is a reference to another person's information or content, users must display such information appropriately, indicating the source and the true owner of the information.

8.2.4 In the event that the user's content or information is incorrect or inappropriate, or the user violates Section 2.2 mentioned above, Okai may suspend sending or delete such content or close the user's member account without prior notice and is deemed to have the absolute right.

8.2.5 Okai may store, use or share content and information in announcements, chat menus and member accounts of users for management, contacting users, advertising and promoting sales and services, for analysis, statistical and behavioral evaluation or to take legal action, whereby users allow Okai to store, use or share content and information only as necessary for the purposes mentioned above without any time limit, free of charge and without limitation of area.

8.2.6. Okai will not disclose the content, user information or non-identifying personal information of the user in the chat menu to other parties without the user's consent, except (1) Okai may share the information that Okai has collected with affiliated companies or groups of companies that jointly provide services or third-party service providers to help propose improvements to various services as Okai deems appropriate, including security measures for Okai and (2) in cases where disclosure is required by law and in cases where government agencies have a legal request for Okai to disclose or send copies of the content and user information, Okai may disclose or send copies of user information to such agencies without having to notify or seek approval from the user.

8.3. Limitation of Liability

8.3.1 The contents of the information that appear in the chat menu are prepared by the users themselves. Okai is not involved and does not guarantee the accuracy and reliability of the contents of such information. Therefore, Okai is not responsible for any damages that occur to the users or other persons resulting from the use of the chat menu, whether directly or indirectly.

8.3.2 In the event that any claim or lawsuit is filed arising from or related to the User's use of the Chat Menu, the User shall settle such claim at the User's own responsibility and expense for whatever reason. Okai reserves the right not to be involved in the settlement of such claim or dispute.

8.4. Safety in Use When using the Okai chat menu, users are prohibited from performing any of the following actions:

8.4.1 Acting in a manner that is against the law or against the peace, order and morality of the people.

8.4.2 Violate the intellectual property rights, copyrights, trademarks, patents, reputational rights, personal rights and any other rights of Okai, other users or other persons.

8.4.3 Transfer or allow another person to access the chat menu in the User's member account for any reason.

8.4.4 Post or transmit information that expresses violence, threats, obscenity or sexual content, or discriminates based on race, nationality, nationality, religion, gender, social status, or contains content that is a threat to society or causes annoyance or annoyance to others.

8.4.5 Distort information, cause misunderstanding, defame or intentionally disseminate false information.

8.4.6 Use the chat menu for sexual purposes, to gain benefits from illegal activities, to use fraud or extortion, to use fraudulent methods in business transactions, to commit crimes, to be a member of a criminal organization, or for purposes other than those specified by Okai.

8.4.7 Collect, disclose or provide personal information, registration information or usage history in an unlawful or improper manner.

8.4.8 Interfering with the operation of Okai's server, network system or system or interfering with Okai's services or the use of the chat menu by other users or other persons, such as Spamming, Scripting or doing similar actions by any means.

8.4.9 Perform any other actions or activities that Okai deems to be a nuisance to other users, whether it is an announcement, advertisement, or sending a nuisance message randomly to users via the “Talk to Seller” menu or the user’s mobile phone, whether in the form of a short message (SMS) or multimedia message (MMS) (except in cases where Okai has approved).

8.4.10 Perform any action that may cause Okai to become involved in a dispute or claim, or perform any other action that Okai considers inappropriate.

8.5. Modification, Suspension and Termination of the Talk Menu Okai may suspend, block access to the talk menu, or close the user's member account without prior notice, whether necessary or at legal risk, or in the event of any of the following events occurring or at risk of occurring:

8.5.1 There is a violation of the terms and conditions of use of this chat menu, including the general terms and conditions of use of Okai services, or the chat menu is used for inappropriate purposes, or there is any action that is considered inappropriate.

8.5.2 In the event that Okai is unable to contact the user without any cause caused by Okai, Okai reserves the right to modify, change or cancel the chat menu service, in whole or in part, unilaterally, by notifying the user in general or directly, and Okai is not liable for any damages resulting from modifying, suspending, blocking access or canceling the use of the chat menu.

8.6. Transfer of rights

8.6.1 The user is prohibited from transferring or giving any rights, duties and responsibilities, whether some or all of the user's, in using the chat menu to any other person in any case.

8.6.2 Okai reserves the right to transfer the Chat Menu service, whether in whole or in part, to any group of companies or other persons without prior notice.

9. Okai Credit Terms and Conditions

Providing or using certain types of services on the Okai Platform may incur a fee in the form of a "Okai Credit", where the fee amount varies depending on the type of service. Users who wish to use services that incur a fee will be notified in advance of the number of Okai Credits they need to pay before using that service.

9.1 Preliminary requirements for Okai Credit

• The use of certain types of services, for example, posting advertisements for certain products or services, promoting advertisements, or renewing advertisements, etc., will incur a service charge of different amounts according to the methods and regulations set by Okai. Users must use Okai Credits to pay for services as requested. The number of Okai Credits required to use the various services mentioned above will be displayed during the provision of services.
• Users can purchase Okai Credits directly from the Okai.com website or the Okai application. In some cases, users may receive Okai Credits through special offers and other methods as determined by Okai.
• Users agree that they cannot refund or exchange any Okai Credits they have purchased, whether in whole or in part, for money or any other items, for any reason whatsoever.
• Okai Credit cannot be used for any purpose other than to pay for the advertising fee and other service fees offered or specified by Okai.
• Each member account user can have only one Okai Credit account. The Okai Credit account will be activated immediately upon purchasing or receiving a Okai Credit and is exclusive to the member account that purchased or received the Okai Credit. Therefore, users cannot pay for services with Okai Credit on behalf of or for another member account, or transfer or move Okai Credit between accounts.
• Users themselves shall exercise caution and protect their Okai Credit accounts. Okai is not responsible for any loss of Okai Credit, whether in part or in whole, and for any reason whatsoever, except in cases where it is proven that it is due to Okai's direct fault, unless otherwise specified.
• If the User fails to comply with the law or the terms and conditions of use as specified in this Agreement, the User agrees to grant Okai the right in its sole discretion to revoke and/or close the Okai Credit account, and the User agrees not to claim any damages from Okai and not to refund the remaining Okai Credit value in the User's Okai Credit account.
• From January 16, 2023 onwards, Okai Credits will have a validity of 90 days from the date of the last purchase. Users acknowledge that the number of Okai Credits remaining in the account for more than 90 days will automatically expire, without Okai having to notify the user in advance, and the user agrees not to claim any rights or damages from Okai.
• Rules, procedures, units and conditions relating to Okai Credit may be changed, amended, added or cancelled in part or in whole at Okai's sole discretion without prior notice. Users can check the latest applicable rules, procedures, units and conditions relating to Okai Credit at the "Terms and Conditions of Use" menu appearing on the Okai platform.

9.2 Purchase and payment for Okai Credit

• Buy Okai Credit on Okai Website and Mobile Web by paying via credit card, debit card, cash card, QR Code or bank transfer as specified by Okai. Some payment methods will redirect users to a secure payment system of a service provider assigned outside the Okai platform. However, payments made by credit card and debit card may incur fees charged according to the terms and conditions of the bank or credit card payment service provider, and such fees will be the direct responsibility of the user.
• Buy Okai Credit in Okai Application for both Android and iOS operating systems by paying via In-App Purchase system of Google Play or Apple/iTune. During the purchase process, users must have a Google Wallet or Apple ID account and must comply with the terms and conditions of service of Google or Apple (users are responsible for and must verify the accuracy of the information used for payment sent into the system and users have a legal relationship with the payment service provider or Google or Apple directly and personally).
• The Okai Credit package prices shown are inclusive of VAT. Users can request a full tax invoice following the steps specified by Okai.
• Users may not exchange or use Okai Credit for any purpose other than to pay for services or other fees available on the Okai platform. The number of Okai Credits for each type of service is different as shown before paying for the service. By pressing to pay for the service with Okai Credit, it is considered that the user agrees to the service fee. However, Okai reserves the sole right to change such amount.
• Users cannot return Okai Credits and cannot claim back any money paid for Okai Credits under any circumstances, especially in cases where users do not comply with the law and Okai's usage policy, except where required by law.

Payment service via QR Code (QR Code)

Customers can choose to top up Okai Credit in their member account via QR code without any fees* by following these steps:

(1) Select the Okai Credit order on the Okai website or application.

(2) Select the payment channel by “Transfer via QR Code” and select the number of Credits you wish to purchase.

(3) The system will display a QR code which will show you the payment time frame.

• Using the website on your computer, you can open the application of your desired bank and scan the QR code to complete the process within the specified time frame. If you do not complete the process within the specified time frame, you will need to request a new QR code by pressing the “Refresh” button.
• For mobile website usage, press “Save QR Code Image” to save the image in the photo album before proceeding to the payment via the bank application of your choice to complete the process within the specified period. If you do not proceed within the specified period, you will need to request a new QR code by pressing the “Refresh” button. The operations and operations on the application of the service provider bank are beyond the control of Okai. If you experience any problems or issues with the bank application, please contact the service provider bank directly only.

(4) The system will notify you of the payment results whether they were successful or if there were any problems.

If you have any questions about QR Code payment services, please contact Customer Service at 02-119-5000 (during normal business hours only) or send an email to cs@Okai.com.

*Note: Fees may change according to the policy of Kasikornbank Public Company Limited, which may be effective immediately without prior notice. Please follow the changes on the website and/or Okai application.

10. Services and conditions regarding service fees

Posting products or services in some categories may incur a “service fee” fee based on the Okai Credit rate set by the system. The Okai system will notify users for confirmation before agreeing to pay such fee. All product or service announcements have a lifespan of 30 days only. However, promoting announcements in special formats such as Hot or Premium may have a reduced or uneven lifespan, depending on the conditions set separately.

• Okai reserves the right to remove or suspend the display of any advertisement that is inaccurate or suspected of violating the law, does not comply with the posting rules and conditions, or Okai's usage policy.

• Users will not be able to request a refund for any service fees that have been paid, whether in part or in full, whether for a one-time fee or package, including in cases where an advertisement is removed or suspended from display by Okai due to non-compliance with the law or Okai's usage policy.

• If a user's listing is deleted or suspended from displaying, the user will no longer be able to request that Okai display or take any action regarding that listing.

10.1 Prerequisites

Job Category:

• Users can post 100 job listings free of charge. Users can edit the information of that announcement throughout the duration of the announcement. In the event of editing the announcement or posting an announcement after that, users must pay the editing fee according to the price and conditions set by Okai, if any.

10.2 Service charges

Advertisement promotion service fee

• Users can pay for promotion services with Okai Credit depending on the type of promotion, which Okai has set forth according to suitability and convenience in paying for the service.
• When users use Okai Credit to pay for promotional services, users cannot cancel or refund the payment for that promotional service under any circumstances, especially in cases where users do not comply with the law and Okai's usage policy.
• The User certifies that the User is the owner of the Okai user account, including the credit card, debit card, bank account, payment system information, and telephone number used to pay for promotional services, as applicable, or certifies that the owner of such card, account, information, or number has given consent to pay for promotional services and agrees to the terms and conditions of this promotion, including the Okai usage policy. In particular, it is acknowledged that Okai cannot refund promotional services, whether requested by the User or by any other owner.

10.3 Terms and conditions for using Dealer package

• Promotion codes have an expiration date and are limited to use only in certain categories of services specified through the Okai platform.
• Okai reserves the right to offer promotional codes only to selected members. Code use may be suspended at Okai's discretion without prior notice.
• In case of renewal of advertisement, users can only edit the advertisement's 'Title', 'Price', 'Image', 'Additional details' and 'Telephone number'.
• Other conditions are as determined by Okai.

10.4 Other conditions

Okai may add additional services in the future. Users should check and understand the terms and conditions of such services before using them.